BSNL extends free validity till May 5
State-run telecom operator Bharat Sanchar Nigam Limited (BSNL) has extended the validity of their subscribers for free till May 5, 2020, whose validity has expired amid the ongoing lockdown.
Reliance Jio, Airtel and Vodafone Idea have already extended validity of their respective low-ARPU customers in the country till May 3.
“In view of hardships faced by the subscribers whose validity has expired during the lock down period and are having almost zero balance, BSNL as a humane gesture, is extending the validity of all such subscribers up to May 5, 2020, free of cost, so that the subscribers continue to receive incoming calls,” the telco said in a statement.
BSNL said they have launched “Recharge Helpline” on toll free number 5670099 for subscribers who are not able to recharge through digital platforms. This feature is available in North and West zones and will be available in South and East zones from 22nd April,2020.
BSNL said that the helpline provides facilities of “Ghar Baithe Recharge” and “Apno ki madad se recharge”.
In “Ghar Baithe Recharge”, customers will be able to register recharge requests and BSNL executive will reach them and provide requested recharge. Whereas in “Apno ki madad se recharge”, subscribers can request a recharge from a friend or family.
“BSNL firmly stands besides its subscribers during this crisis period and we request the subscribers to “Go Digital” for recharging their accounts. Several options available for recharge include MyBSNL mobile app, BSNL website and other popular wallet services,” P. K. Purwar, CMD, BSNL, said in a statement.