IRCTC refund rules: No refunds on cancelled train tickets: Here’s how you can avoid the pinch
It happens many times that you plan to travel via train but the plan eventually gets cancelled. In such a situation, you wonder if you will get a refund. Refund after a railway ticket cancellation depends on many factors. For example, whether the ticket is in waiting, confirmed or in RAC and how many hours prior to the scheduled departure of the train you are cancelling the ticket. If the train is late and you cancel the ticket, will you get any refund?Know about the scenarios where you won’t get a single penny for your ticket cancellation:
1. Tatkal ticket: You can book a Tatkal ticket just a day before the date of journey. If you have a confirmed Tatkal ticket and you want to cancel it, you won’t get any refund. If your Tatkal ticket is in waiting then according to railway rules some amount will be deducted and the rest will be refunded to you.
2. Confirmed ticket: If you haven’t cancelled your confirmed ticket four hours prior to the commencement of the train and not filed TDR (ticket deposit receipt), then no refund will be initiated.
3. RAC e-ticket: If you have RAC (reservation against cancellation) e-ticket and you didn’t cancel it 30 minutes prior to the scheduled departure of the train, then you won’t get any refund.
4. I- ticket with waiting: An I-ticket can be cancelled from computerised passenger reservation system (PRS) counter 30 minutes before the scheduled departure of the train. That’s true for RAC or waiting tickets too. No refund will be generated after that.
5. If the train is three hours late or the passenger didn’t board the train: If the ticket is cancelled after the train’s stipulated time of departure, no refund will be provided under circumstances of cancellation or surrender of the ticket.
6. Booking in a premium special train: According to IRCTC rules for premium special trains, confirmed or RAC ticket cancellation is not allowed. The ticket can only be cancelled if the train has been cancelled.
7. Partially confirmed e-tickets: If the ticket is not cancelled 30 minutes prior to the scheduled departure of the train and TDR is not filed, then no refund will be generated (if a passenger is not travelling). The same rule applies for RAC and waiting tickets too.
8. I-ticket gets lost: If your I-ticket gets lost, then you can’t avail of cancellation. However, railways can issue you a duplicate I-ticket.
9. If the ticket is in RAC after the chart is prepared: If your ticket is in RAC and you don’t cancel the ticket or file a TDR before 30 minutes of the scheduled departure of the train then no refund will be provided.
10. If “Cancelled” is marked in the train PRS: In such cases, you can avail of full refund till three days after the commencement of the train.